Last Updated: January 22, 2021
Registration information. You are not required to register or provide any personal information about yourself to visit the website and or to see certain features available on our website in general. However, we may offer you the opportunity to register with us or “register for our mailing list”. Even though registration does not require visiting our website, to access premium features is available on our website and to use certain other services that can be offered on our website, you are required to register and create an account with Cakap (“Cakap Account”). When you create a Cakap Account, you are required to provide certain personal information. Including your first name and last name, username (will use your email address), your country of residence, telephone number and password. On the other hand, we may ask you to provide additional information such as your age, gender, other personal information about yourself to receive additional information about our services.
In addition, you may also be asked to provide credit card information and billing address before using the service. If you allow us to do so, we will store your credit card information in our database to facilitate the checkout process for the next transaction.
As part of the process of creating a Cakap account or for participating in certain promotions offered by Cakap such as entering sweepstakes, contests, surveys, newspapers, etc., in addition to names, e-mails and addresses, you may be asked to provide certain information by itself , does not personally identify you. For example, you might be asked to provide information about education or preferences, “buying habits” and the like. Cakap might ask for information like this to improve your online experience by understanding you better and also to make you aware of new services, programs or offers that might interest you.
Automatic data collection. You can visit our website and use some of our services as anonymous (without including your name). However, registered or not, Cakap can still collect some non-personal information about our service users. For example, Cakap might collect information about the types of internet browsers you use, your IP address, your connection speed, your internet service provider’s domain name, the geographical location from where you access our services and / or the website that you connect to the website.Once you are registered with us, we also track and collect information about you, including your transactions with us, our facilities, or others, and patterns of site usage, such as the pages on the website you visit, the searches you do and the amount of time you have spend to visit our website. If you contact us, we can keep a record of your correspondence.
Cookies. When you visit our website or click through a hyperlink that appears on it, or use one or more of our services, we can use industrial technology called “cookies” that store certain information on your computer and that will allow us to adjust your experience for more match your interests and preferences or make it easy for you to sign-in to use the service. Most browsers will allow you to delete cookies from your computer’s hard drive, block receipt of cookies, or receive a warning before cookies are stored. Please look at your browser’s instructions or help screen to learn more about these functions. Please note, however, if you set your browser to block acceptance of cookies, you cannot use the service or enter our website or vice versa, it can adversely affect the site’s functionality.
Information We Receive From Our Affiliates. You can also provide information about yourself to third parties or co-branded sites separately through sites where we provide access to our services (“Affiliate Sites”). When you register with us, the Affiliate Site from where you come from can give us the username and password of the site. Some of these Affiliate Sites or other sites may share other information with us, which you provide to them. By using our services, you agree to allow us to receive and use any information, except for credit card information that you can provide to Affiliate Sites or other sites, under the same conditions if you give it to us directly. “Whether or not” that Affiliate Sites or other sites actually share your information and the extent to which they share with us will depend on their agreement with us and their respective privacy policies.
In general, Cakap can use information about you in providing and improving services. Cakap can share this information with content providers on services, members and other organizations without non-personal forms to show general demographics and information choices among users of the Service or for other purposes. This information is included in the usage and demographic data, but is not included in personal information (such as your email address).
As part of the Service, Cakap responds to you regarding your development results in the form of video messages on third party sites, where messages can be seen by other users such as third party sites. Even though the video message will not mention your name or photo, if you do not wish to receive the response, you can sign out to receive the message from a third party site.
To safeguard your information about our services, we will send emails and notifications needed for administrative purposes on our Website and Services. We also provide users with the option to join the email delivery list to receive more information about our website, services, and offers, including services and offers from TOMYON Technology ltd. or its members. Also, we can allow you to choose whether you want to receive emails from third parties with whom our members are related. You can always change your choices by accessing your Cakap Account. Every marketing email from Cakap will have instructions on how to unsubscribe from our email delivery list.
We use proportional security methods to protect those on our servers. However, because there is no security system that can be penetrated, we cannot guarantee the security of our servers. This also allows the information you provide us to be tapped during transmission.
Whenever you provide sensitive information to Cakap (for example: credit card numbers), Cakap will take proportional measures commercially to protect that information in the form of a secure connection with your website browser. Cakap uses industry standard technology known as Secure Socket Layer (“SSL”) to protect the transmission of payment information to the website. You can check the security of your connection by looking at the address in your browser window. After you access the security of a server that is protected by SSL, the first character of the address will change from “http” to “https”.
To help protect your Cakap account information, please protect the security of your password. Your password will be maintained on our system in encrypted form because Cakap understands that privacy is important to you. Cakap will generate a new password if you forget and send it to the email account you provided. This will not affect your settings in any way. We encourage you to choose a password that is not clearly easy to understand by combining numbers and letters. Additionally, we recommend that you not share your password with anyone. Finally, you are responsible for maintaining the confidentiality of your password and all information regarding your Cakap account.
Remember to exit the Cakap account, and close your browser window whenever you leave your computer. This is to ensure other people cannot access your personal information, because your computer may be accessed by others or used in shared settings.
Cakap holds the full right to keep, maintain and/or archiving authentic and/or original documents of this certificate in digital form. This is as set up on the https://cakap.com/verifikasi-sertifikat page. This certificate, in any format, whether digital or printed, is merely a representation and/or Copy of an authentic document recorded in the Cakap system and is valid only if all information therein corresponds to the document. All efforts and/or efforts relating to the alteration of information either in part or in whole may be subject to Legal Actions in accordance with the Laws and Regulations including but not limited to other derivative regulations applicable in the Republic of Indonesia.
If there are obstacles in terms of finding Certificate Number including but not limited to obstacles and / or other obstacles regarding the Issuance of Certificates, it can be communicated directly to our Customer Service.
You may delete your account at any time (including if you wish to withdraw your consent to your use of the services, we will have your information in accordance with applicable law). When you make a Request and/or Request to delete your account to our Customer Service, Deleting your account will result in the deletion of your account info and profile photo, and deleting your history of this account. Please understand that if you simply delete your account from your device without contacting email@example.com, your information will be stored for a longer period of time. Please note that when you delete your account, this does not affect our status to the Cakap services you currently have.
You can learn more about data deletion, storage practices, and deleting your account as attached below:
How to Delete Your Account
You can delete your account from within the Cakap app. Deleting an account is a non-refundable process. We cannot cancel deletion, even if you perform this process by accident.
To delete a Cakap account:
Please note that, before deleting your account, you need to review the following.
If you delete your account:
Consistent with the Children’s Online Privacy Protection Act 1998 (COPPA), we will never intentionally request personal information from anyone under the age of 13 without parental consent. Everyone who provides us with their personal information through the Service declares that they are 13 years or older.
Cakap does not provide personal information on ad servers or ad networks to third parties without your consent or permission as part of a particular program where you can choose to enter. The personal information that may be collected by the third parties are:
A. Data Linked to You
The collected data is the ones linked to your identity, such as to your account, your device, or your details (for example, your phone number).
B. Data Used to Track You
Refers to data from the app that is linked with your data collected from other companies’ apps, websites, or offline properties, and used for ads or shared with a data broker.
Please keep in mind that if advertisers ask Cakap to show advertisements to certain visitors or some visitors and you respond to these advertisements, advertisers or ad servers can decide that you match the criteria of the visitors they are looking for.
Connecting to other sites is an integral part of internet functions, including our website. Each link that is linked to a page that displays a URL other than the domain name that ends at Cakap.com on the address window of your browser is a link to a site outside our service and beyond Cakap’s supervision. This includes links to our suppliers of content on services, affiliates and links to any other third parties that may be connected to Cakap. These other sites may send their own cookies to you, collect data or try to obtain personal information. Cakap cannot guarantee and this is not our responsibility for content outside the site.
Please note that whenever you provide personal information on other sites (for example via message or chat), that information can be collected and used by people you do not know. While Cakap seeks to protect the personal information and privacy of our visitors, we cannot guarantee the security and privacy of any information that you provide on other sites, and you do so at your own risk. Please learn about privacy and security practices and policies from outside the website before providing personal information to them.
This service is held in Asia. If you are a user accessing services from the European Union, the United States or various other countries with laws governing the collection of personal data, using and confidential notices, which are different from US law, please note that you transfer personal data to the United States that does not have the same data protection law as the European Union and other countries and by providing your personal data, you agree: