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Frequently Asked Question
What is Cakap Family Package?
It is an English package that can be shared among family members or friends
How do I buy a course?
Cakap accepts payment methods through Bank Transfer, GoPay, Tokopedia, Paypal, and also some payment plans such as Installment plans 3/6/12 months by Credit Card and non credit card installment facilities.
Payment methods accepted:
- Transfer to our appointed bank account
PT Cerdas Digital Nusantara
Nomor Rekening: 8040141180
BCA Kantor Cabang Muara Karang Utara
Nomor Rekening: 1680000873826
Bank Mandiri Kantor Cabang Pantai Indah Kapuk - Pembayaran kartu kredit disediakan oleh Midtrans
- Transfer atau pembayaran via akun PayPal
When do I have to pay to study at Cakap?
Payment can be done after you have selected your preferred learning package. You can make a payment directly through payment menu on your dashboard or you can contact the Cakap Study Advisor for further Information.
Can I try a class before buy the course?
You will get ONE time free trial class. You need to register yourself by clicking “Free Trial Class”. You can use your Gmail, Facebook or email to register with Cakap
Which package should I purchase?
Many people have different learning purposes. In general, they want to be more confident in communicating with others, both writing and speaking in a foreign language. Cakap.com is happy to help you achieve your goals in learning a foreign language. Cakap has three main learning packages to help you to achieve them; Brush Up, Skill Building, and Intensive package. Meanwhile, Cakap also has a short plan learning package, Short Course Package, for those who want to study in a short period of time. For further information about the package, you may contact the Cakap Study Advisor.
Can I get a refund if I don’t feel satisfied?
We understand that we cannot satisfy everyone. However our mission is to serve the best experience in learning a foreign language in your ideal schedule and it is always our main priority. Cakap does not have a refund policy. However, we can provide solutions for your best learning experience with Cakap by consulting the Study Advisor team regarding your problems.
Is there any limitation to register Cakap Family Package?
Cakap Family Package can be shared to at least 1 member adult or 1 member kid and a maximum of 4 members. Therefore, the total participants who can use this must be 4 members.
How about installment plan system?
Installment Plans of Cakap to make it easier for you to learn a foreign language
- Mid-month installment
- 0% Interest via Tokopedia, Blibli, Shopee.
- Koinworks
- Pintek,
- 3 months installment by Cakap.
Feel free to contact our Study Advisor for further information.
Can I change my package plan anytime?
Cakap has a special learning package for companies. You can contact the Cakap Corporate Course team to get the offer. Please fill out the form here
Can I temporarily stop my study package?
You can freeze your account maximum of 30 days. Please contact Cakap Study Success in order to freeze your account and the procedures.
Whom should I contact for other concerns?
For other concerns kindly contact our Study Advisor/Student Success on https://cakap.com/hubungi-kami/