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Customer Service Training for Professionals
Customer service is essential. Train your employees in representing the company better with our training.
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Clients & Partners Who Have Trusted Us
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Customer Service Training
HYBRID LEARNING (ONLINE + OFFLINE)
Learn New Skills in Your Own Way
We offer programs that put our clients’ convenience and an ideal learning environment first. Adopt new knowledge using our highly powerful hybrid learning approach.
A Pre-Test Quiz
This quiz will help us help you even better
Video Materials
Access our comprehensive video materials anytime you want
Webinar Classes
Participate in one of the webinar classes conducted by our very own teacher
Final Test
Determine your skills and summarize what you have learned through this test
Certificate
Get a certificate after completing the training and final test
TESTIMONIAL
Equip Your Team with an Effective and
Faster Way of Learning
Cakap’s training made it easier for me to learn Bahasa Indonesia and Japanese. Local and international teachers are available, the pricing is very competitive, and the lesson materials are easily accessible. It’s very innovative!
Leandy Augustiander
Learning Lead Human Capital
As I have never been exposed to Mandarin before, Cakap has brought excellent teachers with vast experience in both using and teaching the language, combined with Chinese values and philosophy to understand the roots of words that I use and relate to that meaning to memorize those words.
Zico Mario Samuel
Vice Presiden ZATech
Cakap helped us to grow our business internationally here at Bank Syariah Indonesia. One of our goals is to be in the top 10 global Islamic banks. Therefore, we need to be fluent in English. So, thank you for all the support and cooperation, Cakap.
Radityo Akbar Resnanto
Academy Staff-Wholesale Banking Academy
Our job requires us to meet people from various countries. Therefore, after attending classes from Cakap, I'm happy to notice how all of my colleagues who studied with Cakap are becoming more confident in speaking English, whether when talking to each other or with our foreign guests.
Santi
Marketing Manager
Learning English with Cakap allows us to learn new English skills and improve what we currently have. We are now able to speak more fluently, with the correct pronunciations, and also with much more confidence. Thank you, Cakap.
Sofyan Widiyana
Learning Facilitator BSI
As a lecturer, English is essential to me due to my regular visit abroad to attend conferences. Therefore, I have to be able to speak English in public. So, out of a scale of 1 to 10, I am giving Cakap 8.5 to describe my satisfaction with the service.
Inco Hari Perdana
Lecturer
Cakap’s training made it easier for me to learn Bahasa Indonesia and Japanese. Local and international teachers are available, the pricing is very competitive, and the lesson materials are easily accessible. It’s very innovative!
Leandy Augustiander
Learning Lead Human Capital
As I have never been exposed to Mandarin before, Cakap has brought excellent teachers with vast experience in both using and teaching the language, combined with Chinese values and philosophy to understand the roots of words that I use and relate to that meaning to memorize those words.
Zico Mario Samuel
Vice Presiden ZATech
Cakap helped us to grow our business internationally here at Bank Syariah Indonesia. One of our goals is to be in the top 10 global Islamic banks. Therefore, we need to be fluent in English. So, thank you for all the support and cooperation, Cakap.
Radityo Akbar Resnanto
Academy Staff-Wholesale Banking Academy
Our job requires us to meet people from various countries. Therefore, after attending classes from Cakap, I'm happy to notice how all of my colleagues who studied with Cakap are becoming more confident in speaking English, whether when talking to each other or with our foreign guests.
Santi
Marketing Manager
Learning English with Cakap allows us to learn new English skills and improve what we currently have. We are now able to speak more fluently, with the correct pronunciations, and also with much more confidence. Thank you, Cakap.
Sofyan Widiyana
Learning Facilitator BSI
As a lecturer, English is essential to me due to my regular visit abroad to attend conferences. Therefore, I have to be able to speak English in public. So, out of a scale of 1 to 10, I am giving Cakap 8.5 to describe my satisfaction with the service.
Inco Hari Perdana
Lecturer