General Information

Frequently Asked Questions / General Information
  • Basic Info
  • How It Works
  • Operational

Cakap is a foreign languages e-learning platform that enables a two-way interaction between you and one of Cakap's professional teachers. It makes you able to learn anywhere you want.

Jalan Makaliwe Raya No.36, RT.2/RW.5, Grogol, Grogol petamburan, Kota Jakarta Barat 11450 or you can search "Cakap Institute" on Google Maps instead.

Yes. You can search "Cakap by Squline" on Google Play Store or iOS App Store.

Cakap uses two-way interactive learning system through video call using your mobile phone through Cakap app or using your laptop through the RTC.

  • Students in Cakap should be at least 5 years old
  • Knowing how to operate Windows and Mac computers
  • Having Android or iOS smartphones which can access Cakap app-- at least Android 6 (Lollipop) or iOS 10
  • Having a 1-Mbps internet connection
  • Using headsets/ earphones while learning

Via Desktop:

  • Visit https://cakap.com/en/
  • Click Trial Class button on the right upper corner
  • Click Continue with Facebook or Continue with Google to connect your Cakap account with your Facebook or Google account
  • Click Continue with e-mail if you want to register using your e-mail which is not connected to your Facebook or Google account
  • If you choose Continue with e-mail, you have to fill all of the required fields on the registration form
  • Choose the language you want to learn
  • Give a tick on “I Have Read And Agree To Cakap Terms And Conditions" box
Via mobile app:
  • Download Cakap by Squline app on Android Play Store or iOS App Store
  • Swipe right all of those introduction banners, then tap Get Started on the bottom
  • Tap Continue with Facebook or Continue with Google to connect your Cakap account with your Facebook or Google account
  • Tap Sign Up if you want to register using your e-mail which is not connected to your Facebook or Google account
  • If you choose Sign Up, you have to fill all of the required fields on the registration form
  • Choose the language you want to learn
  • Give a tick on “I Have Read And Agree To Cakap Terms And Conditions" box

Cakap's official payment channels include

  • Bank Transfer (BCA or Mandiri)
    - Account Number: 8040141180 | BCA Kantor Cabang Muara Karang Utara
    - Account Number: 1680000873826 | Bank Mandiri Kantor Cabang Pantai Indah Kapuk
  • Credit cards and Mandiri ClickPay which will be provided by Veritrans
    (only credit cards having VISA or Mastercard logo will be able to access this kind of payment method)
  • PayPal account

Cakap operates on Monday - Friday at 08.00-21.00 (GMT +7) and on Saturday - Sunday at 08.00-17.00 (GMT +7)

You can contact our Student Success (Customer Service) team through WhatsApp +6281318338653 or Skype: squline.cs

More Questions? Contact Our Student Success Team

Monday to Sunday,
we're ready to help you

+62 812 1833 8653

We'll reply your emails,
as soon as possible.

cs@cakap.com

Chat us if you expect
an immediate help.

LINE: @cakap